Close SBI Credit Card Online and Offline: A Step-by-Step Guide

If you’re an SBI credit cardholder planning to close your card, this comprehensive guide will walk you through the process. Whether you prefer online or offline methods, we’ve got you covered. Read on to discover the step-by-step instructions for closing your SBI credit card hassle-free.

Closing Your SBI Credit Card Online

  1. Start by visiting the official SBI Card website.
  2. Navigate to the credit card section.
  3. Locate the “Customer Service” or “Customer Support” option.
  4. Select “Credit Card Closure” or “Close Card” from the menu.
  5. Fill in the required details, including your card information and reason for closure.
  6. Confirm your request to close the credit card account.
  7. Await confirmation from SBI Card regarding the closure.

Closing Your SBI Credit Card Offline

  1. Contact the SBI Card customer service helpline.
  2. Provide your credit card details and inform the representative about your intention to close the card.
  3. Answer any security questions or verification checks required by the representative.
  4. Follow the instructions provided by the representative to initiate the closure process.
  5. Request confirmation of the closure and inquire about any additional steps, if necessary.
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Important Points to Consider

  1. Clearing Dues: Make sure to clear all outstanding dues, including pending payments, fees, or interest charges before closing your SBI credit card.
  2. Reward Points: Check if you have accumulated any reward points and consider redeeming them before closing the card.
  3. Auto-debits and Payments: Update or cancel any auto-debits or recurring payments linked to your SBI credit card to avoid future charges.
  4. Credit Score Impact: Understand that closing a credit card may impact your credit score, especially if it reduces your overall available credit. Evaluate the potential consequences before proceeding.
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Frequently Asked Questions (FAQs):

Q1. Can I close my SBI credit card online if I am outside India?
A1. Yes, you can close your SBI credit card online from anywhere in the world through the SBI Card website.

Q2. Will closing my SBI credit card affect my credit score?
A2. Closing a credit card account may have an impact on your credit score, particularly if it decreases your available credit limit.

Q3. How long does it take to close an SBI credit card?
A3. The closure process typically takes around 7 to 10 business days from the date of request. However, the exact duration may vary depending on the bank’s processing time.

Q4. Can I reopen a closed SBI credit card account?
A4. No, once an SBI credit card account is closed, it cannot be reopened. If you require a new credit card, you will need to apply for one.

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Q5. Are there any charges for closing an SBI credit card account?
A5. SBI Card may levy a nominal fee for closing a credit card account. Refer to the terms and conditions or contact customer service for specific details.


Closing your SBI credit card is a straightforward process when you follow the step-by-step instructions provided. Remember to settle any outstanding dues, redeem your reward points, update auto-debits, and evaluate the potential impact on your credit score. By adhering to this comprehensive guide, you can successfully close your SBI credit card and take control of your financial journey.

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