How to Close ICICI Credit Card Online & Offline

Closing a credit card can be a necessary step for various reasons, including financial management and reducing credit exposure. If you hold an ICICI credit card and wish to close it, this blog post provides a comprehensive guide on how to close your ICICI credit card both online and offline. Read on to learn the step-by-step process for a smooth closure of your ICICI credit card account.

Closing Your ICICI Credit Card Online

  1. Log in to the ICICI Bank official website.
  2. Navigate to the credit cards section.
  3. Locate the “Customer Service” or “Customer Support” option.
  4. Select the “Card Closure” or “Close Card” option.
  5. Provide the required information, including your credit card details and reason for closure.
  6. Confirm your request to close the credit card account.
  7. Await confirmation from ICICI Bank regarding the closure.

Closing Your ICICI Credit Card Offline

  1. Contact the ICICI Bank customer service helpline.
  2. Provide your credit card details and inform the customer service representative about your intention to close the card.
  3. Answer any security questions or verification checks required by the representative.
  4. Follow the instructions provided by the representative to initiate the closure process.
  5. Request a confirmation of the closure and any additional steps, if necessary.
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Important Points to Consider

  1. Clearing Dues: Ensure all outstanding dues on your ICICI credit card are paid off before initiating the closure process. This includes any pending payments, fees, or interest charges.
  2. Reward Points: If you have accumulated reward points on your credit card, check if they can be redeemed or transferred before closing the account.
  3. Auto-debits and Payments: If you have set up auto-debits or recurring payments linked to your ICICI credit card, remember to update or cancel them to avoid any future charges.
  4. Credit Score Impact: Closing a credit card account may have an impact on your credit score. Evaluate the consequences and consider consulting a financial advisor if needed.
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Frequently Asked Questions (FAQs):

Q1. Can I close my ICICI credit card online from outside India?
A1. Yes, you can close your ICICI credit card online from anywhere in the world using the ICICI Bank website.

Q2. Will closing my ICICI credit card affect my credit score?
A2. Closing a credit card account may impact your credit score, especially if it reduces your overall credit utilization ratio. Evaluate the potential effects before proceeding.

Q3. How long does it take to close an ICICI credit card?
A3. The closure process usually takes around 7 to 10 business days from the time of the request. However, the exact duration may vary depending on the bank’s processing time.

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Q4. Can I reopen a closed ICICI credit card account?
A4. No, once an ICICI credit card account is closed, it cannot be reopened. You will need to apply for a new credit card if required.

Q5. Are there any charges for closing an ICICI credit card account?
A5. ICICI Bank may charge a nominal fee for closing a credit card account. It is advisable to check the bank’s terms and conditions or contact customer service for specific details.


Closing your ICICI credit card can be a straightforward process if you follow the appropriate steps. Whether you choose to close it online or offline, make sure to clear any outstanding dues, update payment arrangements, and consider the potential impact on your credit score. By following this step-by-step guide, you can successfully close your ICICI credit card and manage your finances effectively.

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